Frequently Asked Questions

General

What types of items do you buy/lend against?
We buy a wide range of items including jewelry, watches, precious metals (gold, silver, platinum), coins, electronics, firearms, musical instruments, and other valuable consumer goods.

Have something that's not listed? We're happy to take a look to provide any insights we can. If it's in our wheelhouse, we would likely make an offer as well. Contact us today and we would be happy to have a brief conversation prior to you making the trip.
What services do you offer?
We offer a range of services including buying, selling, and pawn loans on jewelry, precious metals, coins, electronics, firearms, and other auctionable consumer goods. We also provide layaway options for our customers.
What areas do you serve?
We proudly provide pawn loans to customers in Roswell, Alpharetta, Milton, Johns Creek, Cumming, Woodstock and the greater Atlanta area and beyond.
Where is your shop located?
Our shop is located at 11680 Alpharetta Hwy #100, Roswell, GA 30076.

Please visit our contact page for more information and a clickable map.
Do I need an appointment?
No, please stop by as we would love to see you! Walk-ins are always welcome. You're welcome to make an appointment if it's your preference.

If you would like to meet privately we would be happy to connect to setup a time to meet behind closed doors.
What ID do I need to pawn or sell an item?
Please bring a valid, government-issued photo ID such as a driver's license, state ID, or passport. Georgia law requires us to record identification for pawn and purchase transactions, and you must be 18 or older.
How fast do I get my cash?
Once we've reviewed your item and agreed on an amount, payment is immediate — most transactions are completed on the spot in just a few minutes.

Pawn Loans

What's a pawn loan and how does it differ from a personal loan?
A pawn loan is a short-term loan secured by an item you bring in as collateral — there's no credit check, no application, and no impact on your credit score. A personal loan from a bank is unsecured (or secured against other assets), depends on your credit history and income, and a missed payment is reported to the credit bureaus. With a pawn loan, the item itself secures the loan: if you choose not to repay, you simply forfeit the item and owe nothing further. It's faster, private, and risk-free to your credit.
How does a pawn loan work?
A pawn loan is a short-term loan where you use a variety of items as collateral for the loan. You bring in your item, we assess its value and discuss the offer, loan terms and a loan amount. If you accept, you get the cash on the spot and we hold your item. You can reclaim your item by repaying the loan plus interest within the agreed upon timeframe.
What's the difference between selling vs. getting a loan on an asset?
When you sell an asset to us we purchase it for immediate cash. When you take out a pawn loan against an asset we secure your asset for 30 days and give you immediate cash. You can pick up the loan anytime during that 30 day period by paying the principal + interest on the borrowed money.

Need more time? No problem, simply pay the interest and the loan term will be extended for another 30 days.

If your situation changes and you decided not to payback the loan or don't want to pick up the item it doesn't impact your credit. Your asset would be forfeit and the loan would be resolved.
Does my credit matter?
NO! We don't do credit checks or employer verifications of any sort, nor do we report on past due payments due to the loan being secured by your asset. Our loans are 100% private and in the event of default the asset would be surrendered.
Whats the max/min loan period?
Our pawn loans are for 30 days with the option to extend for additional 30 day periods (as many times as needed). Paying the interest on the loan monthly will extend the loan automatically for an additional 30 days. Any additional payments above and beyond the interest will be applied towards the loans principal.
Where will my assets be stored?
All assets are stored on-site in our temperature controlled warehouse or within one of our fireproof vaults depending on the items type and size. We also have 24 hr video surveillance and security monitoring.

Your items are fully insured while in our custody.
Do you offer layaway?
Yes, we offer layaway options in some cases. We decide this on a situational basis. Our layaway program allows you to reserve an item and pay for it over time. Please ask our staff for more details on our layaway terms.

Buying & Selling

How do I know I'm getting a fair price for my items?
Our offers are good for a number of days and our expert appraisers use current market values and professional grading techniques to ensure you get a fair and competitive price for your items. We pride ourselves on transparency and will explain our valuation process.

We encourage you to shop around so you know we're the best. We don't change our quote after we give it so if you decide to shop it, simply come on back and we will honor our offer.
My jewelry has recently been appraised - will I get the full value?
No, most appraisals are done for insurance reasons and will account for a percentage of the retail replacement cost while our appraisals are based off of the current market values. We appraise items based on the current market value using a variety of tools, reports, and specialists.

Precious Metals

Do you use the spot price or the futures price when buying and selling gold and silver?
We base our gold and silver pricing on the spot price — the current price for immediate delivery — not the futures price. Spot reflects what the metal is actually worth right now, which is the fair basis for an in-person transaction.
What's the difference between the spot price and the futures price of silver, and why do you use spot?
The spot price is the price to buy or sell metal for immediate delivery today. The futures price is an agreed price for delivery on a set date in the future, and it factors in things like storage, insurance, and interest until that date — so it can differ from spot. Because your transaction with us happens today, spot is the accurate, transparent reference we use.
What is melt value?
Melt value is the intrinsic worth of the actual precious metal content in an item, based on its weight, purity, and the current spot price — independent of any collectible, brand, or numismatic premium. For example, a gold ring's melt value is the value of the pure gold it contains. We'll always tell you when an item is worth more than its melt value (for instance, a collectible coin) so you get the higher of the two.

Firearms

What's the proper etiquette for bringing a firearm in to sell?
For everyone's safety, please transport the firearm unloaded and cased (or in a bag), and leave it cased until a team member is ready to assist you. Let a staff member know at the counter that you have a firearm before removing it. Keep it pointed in a safe direction and your finger off the trigger at all times. Please also bring a valid government-issued photo ID.
What's needed for an FFL transfer?
As a licensed dealer we can facilitate firearm transfers. You'll need a valid government-issued photo ID, and you must complete ATF Form 4473 and pass the required background check (NICS) before taking possession. State and federal eligibility requirements apply. Contact us ahead of time so we can confirm details and any transfer fee for your specific situation.

Don't hesitate to contact us if you have any questions not addressed here.

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